Support

With a team of dedicated experienced structural engineers on support, we are committed to helping you get the most out of your MasterSeries

For technical support please complete the form below.

To read more about helping you resolve your issues as soon as possible, read our blog post titled Getting Help With Your MasterSeries Software.

If you need to send a more complex or detailed query that goes beyond the formatting limits of the plain text form below (e.g. embed screenshots directly into the body of your message alongside your text), please feel free to email us directly at [email protected].

Support Request Form

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Remote Support

When requested by a MasterSeries Engineer, please select the link below.

Remote Support

Web Meeting One-to-One

When requested by a MasterSeries Engineer, please select the link below.

Join Private Meeting

Web Meeting Group

When requested by a MasterSeries Engineer, please select the link below.

Join Meeting